{"id":77,"date":"2025-11-28T14:22:53","date_gmt":"2025-11-28T13:22:53","guid":{"rendered":"https:\/\/angelique-ndrc25.se-formation.fr\/?p=77"},"modified":"2025-11-28T16:22:06","modified_gmt":"2025-11-28T15:22:06","slug":"pourquoi-choisir-le-bts-ndrc","status":"publish","type":"post","link":"https:\/\/angelique-ndrc25.se-formation.fr\/index.php\/2025\/11\/28\/pourquoi-choisir-le-bts-ndrc\/","title":{"rendered":"Pourquoi choisir le BTS NDRC ?"},"content":{"rendered":"\n<p>Le <strong>BTS N\u00e9gociation Digitalisation Relation Client (NDRC)<\/strong>, anciennement connu sous le nom de BTS NRC, est le <strong>dipl\u00f4me commerce par excellence<\/strong>. Ce Brevet de Technicien Sup\u00e9rieur est un dipl\u00f4me national d\u00e9livr\u00e9 par l\u2019\u00c9ducation Nationale. Il conf\u00e8re le niveau Bac + 2, soit <strong>120 cr\u00e9dits ECTS<\/strong> et un niveau RNCP 5.<\/p>\n\n\n\n<p>Ce cursus de deux ans a pour mission de former des <strong>managers commerciaux<\/strong> qui sont capables de g\u00e9rer l&#8217;int\u00e9gralit\u00e9 de la relation client.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-436d9642 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-144655.png ,https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-144655.png 780w, https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-144655.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-144655.png\" alt=\"\" class=\"uag-image-83\" width=\"330\" height=\"191\" title=\"Capture d\u2019\u00e9cran 2025-11-28 144655\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<p>Le titulaire du BTS NDRC est un <strong>commercial g\u00e9n\u00e9raliste<\/strong> qui apprend \u00e0 mettre en \u0153uvre une strat\u00e9gie commerciale et marketing. Les dipl\u00f4m\u00e9s sont form\u00e9s pour assurer les fonctions cl\u00e9s des m\u00e9tiers commerciaux : la <strong>prospection de client\u00e8le<\/strong>, la <strong>n\u00e9gociation-vente<\/strong> et la <strong>fid\u00e9lisation<\/strong> d&#8217;un portefeuille clients.<\/p>\n\n\n\n<p>La particularit\u00e9 de cette formation est l&#8217;int\u00e9gration de la <strong>digitalisation<\/strong>. Les \u00e9tudiants sont sensibilis\u00e9s aux <strong>techniques du web marketing<\/strong> et ma\u00eetrisent la <strong>relation omnicanale<\/strong>. Le commercial NDRC est form\u00e9 pour g\u00e9rer de multiples points de contact avec le client et d\u00e9velopper la relation en <strong>e-commerce<\/strong>. Il est capable d&#8217;intervenir <strong>avant, pendant et apr\u00e8s l&#8217;achat<\/strong> et poss\u00e8de une solide culture num\u00e9rique.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"465\" height=\"302\" src=\"https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-150311.png\" alt=\"\" class=\"wp-image-88\" style=\"width:346px;height:auto\" srcset=\"https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-150311.png 465w, https:\/\/angelique-ndrc25.se-formation.fr\/wp-content\/uploads\/2025\/11\/Capture-decran-2025-11-28-150311-300x195.png 300w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/figure>\n\n\n\n<p>Le programme d&#8217;\u00e9tudes int\u00e8gre des enseignements professionnels vari\u00e9s comme la relation client et n\u00e9gociation-vente, la relation client \u00e0 distance et digitalisation, et la relation client et animation de r\u00e9seaux. Le titulaire doit \u00e9galement \u00eatre capable d\u2019analyser des situations et d\u2019\u00e9tablir un diagnostic pr\u00e9parant une prise de d\u00e9cision strat\u00e9gique.<\/p>\n\n\n\n<p>Des d\u00e9bouch\u00e9s vari\u00e9s et des qualit\u00e9s recherch\u00e9es<\/p>\n\n\n\n<p>Le BTS NDRC pr\u00e9pare aux m\u00e9tiers du commerce et du e-commerce, offrant des <strong>opportunit\u00e9s<\/strong> dans tous les secteurs d\u2019activit\u00e9, que ce soit au sein d\u2019entreprises traditionnelles, d\u2019associations, d&#8217;organisations publiques, ou de start-ups.<\/p>\n\n\n\n<p>Les m\u00e9tiers accessibles apr\u00e8s l&#8217;obtention du dipl\u00f4me incluent :<\/p>\n\n\n\n<p>\u2022 <strong>Vendeur<\/strong> ou <strong>Attach\u00e9(e) commercial(e)<\/strong><\/p>\n\n\n\n<p>\u2022 <strong>Manager commercial<\/strong> ou <strong>Responsable de secteur<\/strong><\/p>\n\n\n\n<p>\u2022 <strong>Commercial(e) itin\u00e9rant(e) (VRP)<\/strong><\/p>\n\n\n\n<p>\u2022 <strong>Charg\u00e9(e) de client\u00e8le<\/strong> (banque ou assurance)<\/p>\n\n\n\n<p>\u2022 <strong>Animateur commercial site e-commerce<\/strong> ou <strong>Commercial web-e-commerce<\/strong><\/p>\n\n\n\n<p>\u2022 <strong>Conseiller(\u00e8re) relation client \u00e0 distance<\/strong><\/p>\n\n\n\n<p>Pour r\u00e9ussir dans ce domaine, certaines qualit\u00e9s sont essentielles, comme l&#8217;<strong>autonomie<\/strong>, la <strong>rigueur<\/strong>, le <strong>dynamisme<\/strong>, le <strong>sens du contact et de la n\u00e9gociation<\/strong>, et une capacit\u00e9 \u00e0 \u00e9voluer dans des environnements num\u00e9riques et digitalis\u00e9s.<\/p>\n\n\n\n<p>Flexibilit\u00e9 et Poursuite d&#8217;\u00e9tudes<\/p>\n\n\n\n<p>La formation peut \u00eatre suivie en formule <strong>initiale\/classique<\/strong> ou en <strong>alternance<\/strong>. L\u2019alternance, via un contrat d&#8217;apprentissage ou de professionnalisation, est tr\u00e8s souvent privil\u00e9gi\u00e9e par les \u00e9tudiants. Elle permet une <strong>insertion professionnelle rapide<\/strong> gr\u00e2ce \u00e0 l\u2019application concr\u00e8te des apprentissages sur le terrain. Il est d&#8217;ailleurs fr\u00e9quent que les employeurs proposent un <strong>CDI<\/strong> aux alternants apr\u00e8s l&#8217;obtention de leur dipl\u00f4me.<\/p>\n\n\n\n<p>Le BTS NDRC n\u2019est pas une fin en soi. Il ouvre la voie \u00e0 la <strong>poursuite d\u2019\u00e9tudes<\/strong>, notamment vers une <strong>Licence professionnelle<\/strong> (particuli\u00e8rement privil\u00e9gi\u00e9e), un <strong>Bachelor<\/strong> en Marketing ou Communication, ou une int\u00e9gration via admissions parall\u00e8les dans des \u00e9coles sup\u00e9rieures de commerce ou de gestion. Six mois apr\u00e8s la fin de la formation, environ la moiti\u00e9 des dipl\u00f4m\u00e9s poursuivent leurs \u00e9tudes.<\/p>\n\n\n\n<p><strong>Un dipl\u00f4me reconnu dans le domaine commercial post BAC<\/strong> ! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le BTS N\u00e9gociation Digitalisation Relation Client (NDRC), anciennement connu sous le nom de BTS NRC, est le dipl\u00f4me commerce par [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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